S U B S C R I P T I O N S

LR Blakers offer a range of subscriptions, with various services at cost effective prices for both domestic and commercial 

Take a look to see how we can help you today

PEACE OF MIND

So many things at your property or place of work need reliable support services to continue to work safely. Yet it’s probably something you give little thought to. But if anything was to go wrong not only could you be left in the dark but you might also find yourself forking out hundreds of pounds more than necessary to fix a problem in an emergency. Worse still – your business, staff, tenants or even yourself could be in danger.


L R Blakers Electrical Ltd subscriptions offer a combination of testing, repair and preventative maintenance. With our experience in electrical services and our highly skilled electrician teams, L R Blakers Electrical will be proud to be your first choice maintenance contractor.


The equipment you use everyday is a huge component of your household/business. We can devise a structured subscription that allows you to rest assured that the normal wear and tear of your equipment will not affect your property/business. It is critical that you stay up to date with the maintenance of your equipment in order to avoid failure and damaging breakdowns.


PEACE OF MIND

So many things at your property or place of work need reliable support services to continue to work safely. Yet it’s probably something you give little thought to. But if anything was to go wrong not only could you be left in the dark but you might also find yourself forking out hundreds of pounds more than necessary to fix a problem in an emergency. Worse still – your business, staff, tenants or even yourself could be in danger.


L R Blakers Electrical Ltd subscriptions offer a combination of testing, repair and preventative maintenance. With our experience in electrical services and our highly skilled electrician teams, L R Blakers Electrical will be proud to be your first choice maintenance contractor.


The equipment you use everyday is a huge component of your household/business. We can devise a structured subscription that allows you to rest assured that the normal wear and tear of your equipment will not affect your property/business. It is critical that you stay up to date with the maintenance of your equipment in order to avoid failure and damaging breakdowns.


Electrical Installation Condition Report

We’ll check your fixed electrical wiring system – to make sure your current system is safe.

Professional local staff

All our members of staff are well trained, experienced and put health and safety first, they are also extremely professional. So you’ll never have to worry - we’ll be there when we say we will. And we’ll always provide you with the same great service you have experienced with L R Blakers Electrical in the past.

Keep safe

Not only will you not have to worry about waiting for expensive repair engineers – you’ll also not have to worry about your property/business and staff/tenant safety. The Government recommend a safety and maintenance inspection and we’d like to make sure you’re extra safe – so we’ll do your check every five years and give you expert advise

Priority on demand breakdown service

If something does happen to your electrical system, we’ll work our hardest to fix the problem as soon as we can. Don’t put it off - get protected today.

Electrical Installation Condition Report

We’ll check your fixed electrical wiring system – to make sure your current system is safe.

Professional local staff

All our members of staff are well trained, experienced and put health and safety first, they are also extremely professional. So you’ll never have to worry - we’ll be there when we say we will. And we’ll always provide you with the same great service you have experienced with L R Blakers Electrical in the past.

Keep safe

Not only will you not have to worry about waiting for expensive repair engineers – you’ll also not have to worry about your property/business and staff/tenant safety. The Government recommend a safety and maintenance inspection and we’d like to make sure you’re extra safe – so we’ll do your check every five years and give you expert advise

Priority on demand breakdown service

If something does happen to your electrical system, we’ll work our hardest to fix the problem as soon as we can. Don’t put it off - get protected today.

S U B S C R I P T I O N S

S U B S C R I P T I O N S

  • D O M E S T I C


    SUBSCRIPTION - £9.99 PCM 


    Electrical installation condition report

    No call out charges for emergency fault repairs in the local area (Not main supply related)

    No call out charges for planned maintenance jobs

    1 x Maintenance Job

    (Full T&C's Apply)

    (Full T&C's Apply)

  • C O M M E R C I A L

    L A N D L O R D


    ( D O M E S T I C   P R O P E R T Y )


    SUBSCRIPTION - £14.99 PCM + VAT 


    Electrical installation condition report

    No call out charges for emergency fault repairs in the local area(Not main supply related)

    No call out charges for planned maintenance jobs

    1 x Maintenance Job

    PAT Test x 1 per annum (Up to 20 items)

    (Full T&C's Apply)

    (Full T&C's Apply)

  • C O M M E R C I A L

    B U S I N E S S


    SUBSCRIPTION - £29.99 PCM + VAT 


    Electrical installation condition report

    No call out charges for emergency fault repairs in the local area (Not main supply related)

    No call out charges for planned maintenance jobs

    1 x Maintenance Job

    PAT Test x 1 per annum (Up to 100 items)

    (Full T&C's Apply)

    (Full T&C's Apply)

TERMS AND CONDITIONS

Terms and Conditions


Definitions 


“agreement”: the application you have either signed or agreed on the telephone or confirmed online, together with these terms and conditions and the cover letter received with these terms and conditions.


“contract year”: means, in the case of the first contract year, the 12 month period commencing on your cover start date and for all subsequent contract years, the 12 month period commencing on your cover anniversary.


“cover anniversary”: the date which is one calendar year after your cover start date, and subsequent anniversaries thereof.


“cover start date”: the date your subscription commences, which is when we accept your application, subject to receipt of first payment.


“Electrical Installation Condition Report”: means, in the case of subscription cover, the first inspection of your fixed electrical wiring system, which will be carried out during the first year of your agreement, .


“our”: belonging to L R Blakers Electrical Limited.


“pre-existing fault or system deficiency”: a fault or system deficiency which, in our reasonable opinion, existed prior to the cover start date.


“property”: the property where the fixed electrical wiring system is situated.


“system”:the fixed electrical wiring system


“we” and “us”: L R Blakers Electrical Limited and/or our permitted successor and assignees.


“you”: you, the customer with whom we have entered into this agreement.


“your”: belonging to you.


Terms and conditions


1. Scope of Cover

1.1. These terms and conditions apply to the subscriptions and maintenance agreement provided by L R Blakers Electrical Ltd.

1.2. The types and levels of cover offered on a 12-month agreement are:

DOMESTIC

  • Electrical Installation Condition Report
  • Emergency Fault Repairs (No call out charge, Basic hourly rate charged for duration)
  • 1 x Maintenance Job (Up to the value £100.00)
  • 'Basic' 8am - 6pm, Monday to Friday (Excluding Bank Holidays)
  • Not Main Supply Related (Emergency repairs)
  • Reduced rate for any electrical refurbishment/planned work (Between 20%-30% off)


COMMERCIAL LANDLORD

  • Electrical Installation Condition Report
  • PAT Testing per annum (Up to 20 items)
  • Emergency Fault Repairs (No call out charge, Basic hourly rate charged for duration)
  • 1 x Maintenance Job (Up to the value £100.00)
  • ‘Basic’ 8am – 6pm, Monday to Friday (Excluding Bank Holidays)
  • Not Main Supply Related (Emergency repairs)
  • Reduced rate for any electrical refurbishment/planned work (Between 20%-30% off)


COMMERCIAL BUSINESS

  • Electrical Installation Condition Report
  • Emergency Fault Repairs (No call out charge, Basic hourly rate charged for duration)
  • 1 x Maintenance Job (Up to the value £150.00)
  • PAT testing per annum (Up to 100 items)
  • ‘Basic’ 8am – 6pm, Monday to Friday (Excluding Bank Holidays)
  • Not Main Supply Related (Emergency repairs)
  • Reduced rate for any electrical refurbishment/planned work (Between 20%-30% off)



1.3. Unless specifically stated otherwise, clauses in these terms and conditions are applicable to all types and levels of cover.

1.4. This agreement does not cover the cost of any parts or labour associated with repairs required to maintain your system in working order. The services covered by the agreement will be determined by the type and level of cover you have chosen.

1.5. There is no limit to the number of call-outs you may have during the course of this agreement but will be charge a basic hourly rate for duration of visit

1.6. Unless either party cancels agreement after 12-months, we will continue to provide you with cover in accordance with the terms and conditions of this agreement.

1.7. We reserve the right to amend the cost of your agreement and will provide you with prior notice of any such change. If, as a result of any such change, you wish to cancel your agreement

1.8. This agreement only covers a single unit/premises occupied by the customer/company taking out the agreement. This agreement does not cover additional properties,

1.9. Minimum contract of 12-months must be taken out when signing up to your chosen subscription

2. Scope of Subscription Cover

2.1. Clauses 2.2 to 2.5 (inclusive) are only applicable to subscription cover.

2.2. Where we deem it necessary, we will carry out a Electrical Installation Condition Report of your fixed electrical wiring system to confirm suitability for cover and this would have to be satisfactory

2.3. We will advise you whether any remedial work is needed to be carried out on existing system after Electrical Installation Condition Report has been completed so installation can be passed as satisfactory and safe

2.4. We plan to carry out subsequent reports of your fixed electrical wiring system every five years.

2.5. We will only use suitably qualified engineers to work on your system.

3. Appointments

3.1. Inspection visits and annual service visits (where applicable) will be carried out on an agreed date during our normal working hours, which are available on request.

3.2. Emergency calls will be treated as a priority over service and inspection visits.

3.3. If we agree the fault is an emergency, we will use our reasonable endeavours to respond to it within 4 hours, or as soon as is reasonably practicable, within the agreed hours of your agreement.

3.4. If for any reason you will not be available for an agreed appointment time, you should contact us at the earliest opportunity to agree an alternative appointment.

3.5. It is your responsibility to allow us access to your property for appointments which have been agreed with you. We reserve the right to charge you for costs incurred where we attend your property for an agreed appointment, but are either unable to gain access to your property or you decline to give us access.

3.6. Where we have attended your property for an agreed appointment and visit on two occasions for an inspection (Electrical Installation Condition Report), then our obligations in respect of carrying out that visit will be deemed to have been fulfilled and an additional charge applied

3.7. Where we have sent notification to you requesting that you contact us to arrange an appointment and you fail to contact us within 28 days of receiving the notification to make an appointment, then our obligations in respect of carrying out that visit will be deemed to have been fulfilled and an additional charge will be applied

4. Start Date and Payment

4.1. Cover will start after we accept your application, subject to receipt of first payment. Any repairs required prior to the cover start date will be chargeable.

4.2. Payment must be made monthly by direct debit or as a single payment (Per annum) in advance of your cover start date.

4.3. After first payment has been received, we will provide you with cover in accordance with the terms of this agreement.

5. Remedial/Upgrade Work

5.1. At the initial Electrical Installation Condition Report, the first time we attend your property, we may identify remedial/upgrade work required to bring your system up to standards and safe. Any such upgrade work performed by us will be chargeable.

5.2. If you decline to undertake the upgrade work identified by the report in accordance with clause 6.1, we will not be able to provide a satisfactory report and installation will be deemed unsatisfactory

5.3. Any repairs required as a consequence of the report, will be chargeable.

6. General Exclusions and Limitations

6.1. If we replace any parts, we retain the option to do so using parts of a standard specification. If you request replacement parts which are to higher specification than our standard parts, a charge may be applied for the incremental cost of the suitable alternatives to your specification, and for labour costs if a revisit is required to fit these parts.

6.2. Any costs associated with changes required to ensure your system complies with current legislation and industry standards will not be covered by this agreement.

6.3. We do not cover the cost of repairs required due to system design faults, system deficiencies or manufacturer design faults.

6.4. We will not cover the cost of repairs that are required as a consequence of your own, or a third party’s misuse, wilful damage, negligence or poor workmanship.

6.5. This agreement does not cover the cost of repairs required as a consequence of damage by vermin.

6.6. We do not cover the cost of faults caused by changes, loss or fluctuation to utility supplies (electricity or water), floods, storms, freezing, lightning, explosion, subsidence, or any other structural changes.

6.7. When undertaking repairs, we reserve the right to charge for work required to gain access to your system if it is built into the fabric of your building. This includes, but is not limited to, pipes buried in walls or floors.

6.8. The cost of redecoration, and replacement or repair of any floor coverings or fixtures and fittings are not covered by this agreement.

6.9. We reserve the right to charge for or decline to perform work required to remove asbestos.

6.10. We reserve the right to decline to perform work in areas which, in our sole opinion, are unsafe, including, but not limited to, unfloored loft areas.

6.11. If you fail to make payments due, we reserve the right to suspend your cover until you pay us the unpaid amounts

7. Electrical Subscription Cover Exclusions and Limitations

7.1. Clauses 7.2 to 7.7 (inclusive), are only applicable to subscription cover.

7.2. This agreement does not cover the cost of repairing the power supply to your property or the electricity meter. These are the responsibility of your local electricity distribution company and electricity supplier respectively.

7.3. This agreement does not cover the cost of repairing or replacing the power supply between your office and any outbuildings, or the cable between the electricity meter and the fuse box.

7.4. We do not cover the cost of repairs to decorative and fluorescent light fittings or transformers associated with decorative or low voltage lighting.

7.5. We reserve the right to charge for work required to reset circuit breakers, fuse boxes or controls, unless their failure is associated with repair work we have performed.

8. Cancellation

8.1. Either party can cancel this agreement after the 12-month period. Cover will cease immediately once this notification has been received and processed by us. For the avoidance of doubt, if you fail to notify us of your wish to cancel your agreement, you will continue to be liable for the daily cost of cover until we have received and processed your cancellation notice.

8.2. After your cover start date, if you wish to cancel your agreement, or we wish to cancel your agreement either in accordance with clause 1.8 or because there is a safety related issue which, in our reasonable opinion, is within your control, in any contract year after we have carried out an inspection, service or any repairs during that contract year, we reserve the right to charge you a cancellation charge. The cancellation charge will be up to a maximum of £180 (including VAT). The cancellation charge payable by you will depend on when you cancel during that contract year, and take into account work carried out by us during that contract year, and any payments (other than payments for chargeable work) which have already been made by you in that contract year.

8.3. After your cover start date, if you wish to cancel your agreement, or we wish to cancel your agreement in accordance with clause 1.8, in any contract year and we have not attended your property during that contract year, we reserve the right to charge you an administration fee of £30 (including VAT).

8.4. If either party cancels the agreement, a charge may be made to cover amounts which are due but have not yet been paid at the point of cancellation.

8.5. If either party cancels the agreement after we have agreed to spread the payment for upgrade work, you are liable to pay us the unpaid amount of the payment.

8.6. If either party cancels the agreement and you have paid in advance for your annual cover, you will receive a refund for the period remaining on your agreement, subject to payment of any charges or any amounts payable under clauses 8.2 to 8.5 (inclusive).

8.7. If either party cancels the agreement and you pay monthly by direct debit, we will stop taking payments after we have processed the cancellation, subject to payment of any charges or any amounts payable under clauses 8.3 to 8.6 (inclusive).

8.8. The equivalent daily cost of your cover will be taken into account when calculating any applicable cancellation charges, amounts payable or refunds.

9. Legal

9.1. We may assign or transfer all or any part of our rights and subcontract any of our obligations under this agreement without your consent provided that the transferee holds the applicable industry registration where necessary.

9.2. This agreement can only be transferred between properties or persons with our prior written consent.

9.3. We reserve the right to vary the terms and conditions of this agreement. If we vary the terms and conditions to your material disadvantage, we will notify you of such variations. If, within 14 days, of receiving such notification, you notify us that you are cancelling your agreement, then such variations shall not be effective in respect of this agreement.

9.4. Any delay on our part in enforcing any term, condition, right or remedy in respect of this agreement will not be deemed to be a waiver of any such term, condition, right or remedy.

9.5. Except for death or personal injury caused by our negligent acts or omissions, we will only be liable for any loss or damage which is a reasonably foreseeable consequence of a breach of this agreement, up to a maximum liability of £100,000 in any calendar year. Neither you nor we are liable to the other for any indirect, consequential, economic or financial loss or damage (including loss of profit, revenue, goodwill, business, contract or wasted expenses). We are not liable for loss or damage caused by circumstances which we do not control.

9.6. Notices required under this agreement will be in writing and delivered by hand, sent by post, facsimile or e-mail (where provided). We will send notices to your billing address. We will assume you have received the notice 2 working days after we have sent it unless we receive evidence to the contrary. You must send postal notice(s) to: L R Blakers Electrical Ltd, 255 Queens Rd, Portsmouth, Hants, PO2 7LX

9.7. In addition to notices required under this agreement, we may contact you from time to time regarding your agreement or to provide you with other information relevant to your agreement. Such communication may be made in writing and delivered by hand, sent by post, facsimile or e-mail (where provided), or be made by telephone.

9.8. By entering into this agreement, you acknowledge and agree that information you provide or we hold may be used by us and disclosed by us to our employees and/or our subcontractors and/or our agents, and companies within L R Blakers Electrical Ltd to:

• identify you when you call;
• assist in the detection and prevention of crime, fraud or loss;
• enable us to fulfil our obligations under this agreement;
• assist in the administration of accounts, services and products offered by TwistedPair group now or in the future; and
• contact you in writing, by phone or by e-mail (where provided) with information about other services and products offered by us and/or our carefully selected partners. We will not contact you in this way if you have previously notified us you do not want to be contacted.

9.9. We may carry out credit and fraud prevention checks with licensed credit reference and fraud prevention agencies and they may retain a copy of the search.

9.10. Information from your application and payment details of your account may be recorded by these agencies and may be shared with other organisations to help make credit and insurance decisions about you and members of your household and for debt collection and fraud prevention purposes.

9.11. We may monitor or record telephone calls to improve our standards of customer service, for administering your account, and for debt recovery and security purposes.

9.12. If any part of this agreement is not permitted or is held to be ineffective by any court of law or other regulatory or competent body, this will not affect any other part of this agreement.

9.13. This agreement and any disputes arising from it shall be governed by either the Laws of England and Wales in the exclusive jurisdiction of the Courts of England and Wales.

9.14. The headings in these terms and conditions are for your guidance only and do not affect the interpretation.

Includes;

  • Annual PAT testing
  • No call out charges
  • Basic hourly rate of £35.00 for all Emergency repairs
  • Electrical Installation Condition Report
  • Cost can be spread over 12-months
  • Reduced rate for any electrical refurbishment/planned work (Between 20%-30% off)
  • 1 x free maintenance job completed up to a certain value


LEARN MORE

TERMS AND CONDITIONS

Terms and Conditions


Definitions 


“agreement”: the application you have either signed or agreed on the telephone or confirmed online, together with these terms and conditions and the cover letter received with these terms and conditions.


“contract year”: means, in the case of the first contract year, the 12 month period commencing on your cover start date and for all subsequent contract years, the 12 month period commencing on your cover anniversary.


“cover anniversary”: the date which is one calendar year after your cover start date, and subsequent anniversaries thereof.


“cover start date”: the date your subscription commences, which is when we accept your application, subject to receipt of first payment.


“Electrical Installation Condition Report”: means, in the case of subscription cover, the first inspection of your fixed electrical wiring system, which will be carried out during the first year of your agreement, .


“our”: belonging to L R Blakers Electrical Limited.


“pre-existing fault or system deficiency”: a fault or system deficiency which, in our reasonable opinion, existed prior to the cover start date.


“property”: the property where the fixed electrical wiring system is situated.


“system”:the fixed electrical wiring system


“we” and “us”: L R Blakers Electrical Limited and/or our permitted successor and assignees.


“you”: you, the customer with whom we have entered into this agreement.


“your”: belonging to you.


Terms and conditions


1. Scope of Cover

1.1. These terms and conditions apply to the subscriptions and maintenance agreement provided by L R Blakers Electrical Ltd.

1.2. The types and levels of cover offered on a 12-month agreement are:

DOMESTIC

  • Electrical Installation Condition Report
  • Emergency Fault Repairs (No call out charge, Basic hourly rate charged for duration)
  • 1 x Maintenance Job (Up to the value £100.00)
  • 'Basic' 8am - 6pm, Monday to Friday (Excluding Bank Holidays)
  • Not Main Supply Related (Emergency repairs)
  • Reduced rate for any electrical refurbishment/planned work (Between 20%-30% off)


COMMERCIAL LANDLORD

  • Electrical Installation Condition Report
  • PAT Testing per annum (Up to 20 items)
  • Emergency Fault Repairs (No call out charge, Basic hourly rate charged for duration)
  • 1 x Maintenance Job (Up to the value £100.00)
  • ‘Basic’ 8am – 6pm, Monday to Friday (Excluding Bank Holidays)
  • Not Main Supply Related (Emergency repairs)
  • Reduced rate for any electrical refurbishment/planned work (Between 20%-30% off)


COMMERCIAL BUSINESS

  • Electrical Installation Condition Report
  • Emergency Fault Repairs (No call out charge, Basic hourly rate charged for duration)
  • 1 x Maintenance Job (Up to the value £150.00)
  • PAT testing per annum (Up to 100 items)
  • ‘Basic’ 8am – 6pm, Monday to Friday (Excluding Bank Holidays)
  • Not Main Supply Related (Emergency repairs)
  • Reduced rate for any electrical refurbishment/planned work (Between 20%-30% off)



1.3. Unless specifically stated otherwise, clauses in these terms and conditions are applicable to all types and levels of cover.

1.4. This agreement does not cover the cost of any parts or labour associated with repairs required to maintain your system in working order. The services covered by the agreement will be determined by the type and level of cover you have chosen.

1.5. There is no limit to the number of call-outs you may have during the course of this agreement but will be charge a basic hourly rate for duration of visit

1.6. Unless either party cancels agreement after 12-months, we will continue to provide you with cover in accordance with the terms and conditions of this agreement.

1.7. We reserve the right to amend the cost of your agreement and will provide you with prior notice of any such change. If, as a result of any such change, you wish to cancel your agreement

1.8. This agreement only covers a single unit/premises occupied by the customer/company taking out the agreement. This agreement does not cover additional properties,

1.9. Minimum contract of 12-months must be taken out when signing up to your chosen subscription

2. Scope of Subscription Cover

2.1. Clauses 2.2 to 2.5 (inclusive) are only applicable to subscription cover.

2.2. Where we deem it necessary, we will carry out a Electrical Installation Condition Report of your fixed electrical wiring system to confirm suitability for cover and this would have to be satisfactory

2.3. We will advise you whether any remedial work is needed to be carried out on existing system after Electrical Installation Condition Report has been completed so installation can be passed as satisfactory and safe

2.4. We plan to carry out subsequent reports of your fixed electrical wiring system every five years.

2.5. We will only use suitably qualified engineers to work on your system.

3. Appointments

3.1. Inspection visits and annual service visits (where applicable) will be carried out on an agreed date during our normal working hours, which are available on request.

3.2. Emergency calls will be treated as a priority over service and inspection visits.

3.3. If we agree the fault is an emergency, we will use our reasonable endeavours to respond to it within 4 hours, or as soon as is reasonably practicable, within the agreed hours of your agreement.

3.4. If for any reason you will not be available for an agreed appointment time, you should contact us at the earliest opportunity to agree an alternative appointment.

3.5. It is your responsibility to allow us access to your property for appointments which have been agreed with you. We reserve the right to charge you for costs incurred where we attend your property for an agreed appointment, but are either unable to gain access to your property or you decline to give us access.

3.6. Where we have attended your property for an agreed appointment and visit on two occasions for an inspection (Electrical Installation Condition Report), then our obligations in respect of carrying out that visit will be deemed to have been fulfilled and an additional charge applied

3.7. Where we have sent notification to you requesting that you contact us to arrange an appointment and you fail to contact us within 28 days of receiving the notification to make an appointment, then our obligations in respect of carrying out that visit will be deemed to have been fulfilled and an additional charge will be applied

4. Start Date and Payment

4.1. Cover will start after we accept your application, subject to receipt of first payment. Any repairs required prior to the cover start date will be chargeable.

4.2. Payment must be made monthly by direct debit or as a single payment (Per annum) in advance of your cover start date.

4.3. After first payment has been received, we will provide you with cover in accordance with the terms of this agreement.

5. Remedial/Upgrade Work

5.1. At the initial Electrical Installation Condition Report, the first time we attend your property, we may identify remedial/upgrade work required to bring your system up to standards and safe. Any such upgrade work performed by us will be chargeable.

5.2. If you decline to undertake the upgrade work identified by the report in accordance with clause 6.1, we will not be able to provide a satisfactory report and installation will be deemed unsatisfactory

5.3. Any repairs required as a consequence of the report, will be chargeable.

6. General Exclusions and Limitations

6.1. If we replace any parts, we retain the option to do so using parts of a standard specification. If you request replacement parts which are to higher specification than our standard parts, a charge may be applied for the incremental cost of the suitable alternatives to your specification, and for labour costs if a revisit is required to fit these parts.

6.2. Any costs associated with changes required to ensure your system complies with current legislation and industry standards will not be covered by this agreement.

6.3. We do not cover the cost of repairs required due to system design faults, system deficiencies or manufacturer design faults.

6.4. We will not cover the cost of repairs that are required as a consequence of your own, or a third party’s misuse, wilful damage, negligence or poor workmanship.

6.5. This agreement does not cover the cost of repairs required as a consequence of damage by vermin.

6.6. We do not cover the cost of faults caused by changes, loss or fluctuation to utility supplies (electricity or water), floods, storms, freezing, lightning, explosion, subsidence, or any other structural changes.

6.7. When undertaking repairs, we reserve the right to charge for work required to gain access to your system if it is built into the fabric of your building. This includes, but is not limited to, pipes buried in walls or floors.

6.8. The cost of redecoration, and replacement or repair of any floor coverings or fixtures and fittings are not covered by this agreement.

6.9. We reserve the right to charge for or decline to perform work required to remove asbestos.

6.10. We reserve the right to decline to perform work in areas which, in our sole opinion, are unsafe, including, but not limited to, unfloored loft areas.

6.11. If you fail to make payments due, we reserve the right to suspend your cover until you pay us the unpaid amounts

7. Electrical Subscription Cover Exclusions and Limitations

7.1. Clauses 7.2 to 7.7 (inclusive), are only applicable to subscription cover.

7.2. This agreement does not cover the cost of repairing the power supply to your property or the electricity meter. These are the responsibility of your local electricity distribution company and electricity supplier respectively.

7.3. This agreement does not cover the cost of repairing or replacing the power supply between your office and any outbuildings, or the cable between the electricity meter and the fuse box.

7.4. We do not cover the cost of repairs to decorative and fluorescent light fittings or transformers associated with decorative or low voltage lighting.

7.5. We reserve the right to charge for work required to reset circuit breakers, fuse boxes or controls, unless their failure is associated with repair work we have performed.

8. Cancellation

8.1. Either party can cancel this agreement after the 12-month period. Cover will cease immediately once this notification has been received and processed by us. For the avoidance of doubt, if you fail to notify us of your wish to cancel your agreement, you will continue to be liable for the daily cost of cover until we have received and processed your cancellation notice.

8.2. After your cover start date, if you wish to cancel your agreement, or we wish to cancel your agreement either in accordance with clause 1.8 or because there is a safety related issue which, in our reasonable opinion, is within your control, in any contract year after we have carried out an inspection, service or any repairs during that contract year, we reserve the right to charge you a cancellation charge. The cancellation charge will be up to a maximum of £180 (including VAT). The cancellation charge payable by you will depend on when you cancel during that contract year, and take into account work carried out by us during that contract year, and any payments (other than payments for chargeable work) which have already been made by you in that contract year.

8.3. After your cover start date, if you wish to cancel your agreement, or we wish to cancel your agreement in accordance with clause 1.8, in any contract year and we have not attended your property during that contract year, we reserve the right to charge you an administration fee of £30 (including VAT).

8.4. If either party cancels the agreement, a charge may be made to cover amounts which are due but have not yet been paid at the point of cancellation.

8.5. If either party cancels the agreement after we have agreed to spread the payment for upgrade work, you are liable to pay us the unpaid amount of the payment.

8.6. If either party cancels the agreement and you have paid in advance for your annual cover, you will receive a refund for the period remaining on your agreement, subject to payment of any charges or any amounts payable under clauses 8.2 to 8.5 (inclusive).

8.7. If either party cancels the agreement and you pay monthly by direct debit, we will stop taking payments after we have processed the cancellation, subject to payment of any charges or any amounts payable under clauses 8.3 to 8.6 (inclusive).

8.8. The equivalent daily cost of your cover will be taken into account when calculating any applicable cancellation charges, amounts payable or refunds.

9. Legal

9.1. We may assign or transfer all or any part of our rights and subcontract any of our obligations under this agreement without your consent provided that the transferee holds the applicable industry registration where necessary.

9.2. This agreement can only be transferred between properties or persons with our prior written consent.

9.3. We reserve the right to vary the terms and conditions of this agreement. If we vary the terms and conditions to your material disadvantage, we will notify you of such variations. If, within 14 days, of receiving such notification, you notify us that you are cancelling your agreement, then such variations shall not be effective in respect of this agreement.

9.4. Any delay on our part in enforcing any term, condition, right or remedy in respect of this agreement will not be deemed to be a waiver of any such term, condition, right or remedy.

9.5. Except for death or personal injury caused by our negligent acts or omissions, we will only be liable for any loss or damage which is a reasonably foreseeable consequence of a breach of this agreement, up to a maximum liability of £100,000 in any calendar year. Neither you nor we are liable to the other for any indirect, consequential, economic or financial loss or damage (including loss of profit, revenue, goodwill, business, contract or wasted expenses). We are not liable for loss or damage caused by circumstances which we do not control.

9.6. Notices required under this agreement will be in writing and delivered by hand, sent by post, facsimile or e-mail (where provided). We will send notices to your billing address. We will assume you have received the notice 2 working days after we have sent it unless we receive evidence to the contrary. You must send postal notice(s) to: L R Blakers Electrical Ltd, 255 Queens Rd, Portsmouth, Hants, PO2 7LX

9.7. In addition to notices required under this agreement, we may contact you from time to time regarding your agreement or to provide you with other information relevant to your agreement. Such communication may be made in writing and delivered by hand, sent by post, facsimile or e-mail (where provided), or be made by telephone.

9.8. By entering into this agreement, you acknowledge and agree that information you provide or we hold may be used by us and disclosed by us to our employees and/or our subcontractors and/or our agents, and companies within L R Blakers Electrical Ltd to:

• identify you when you call;
• assist in the detection and prevention of crime, fraud or loss;
• enable us to fulfil our obligations under this agreement;
• assist in the administration of accounts, services and products offered by TwistedPair group now or in the future; and
• contact you in writing, by phone or by e-mail (where provided) with information about other services and products offered by us and/or our carefully selected partners. We will not contact you in this way if you have previously notified us you do not want to be contacted.

9.9. We may carry out credit and fraud prevention checks with licensed credit reference and fraud prevention agencies and they may retain a copy of the search.

9.10. Information from your application and payment details of your account may be recorded by these agencies and may be shared with other organisations to help make credit and insurance decisions about you and members of your household and for debt collection and fraud prevention purposes.

9.11. We may monitor or record telephone calls to improve our standards of customer service, for administering your account, and for debt recovery and security purposes.

9.12. If any part of this agreement is not permitted or is held to be ineffective by any court of law or other regulatory or competent body, this will not affect any other part of this agreement.

9.13. This agreement and any disputes arising from it shall be governed by either the Laws of England and Wales in the exclusive jurisdiction of the Courts of England and Wales.

9.14. The headings in these terms and conditions are for your guidance only and do not affect the interpretation.

Includes;

  • Annual PAT testing
  • No call out charges
  • Basic hourly rate of £35.00 for all Emergency repairs
  • Electrical Installation Condition Report
  • Cost can be spread over 12-months
  • Reduced rate for any electrical refurbishment/planned work (Between 20%-30% off)
  • 1 x free maintenance job completed up to a certain value


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